Privacy Statement

Hangzhou 3Star Craft Glass Co., Ltd., (hereinafter referred to as “3STAR-GLASS” or the “Company”) fully recognizes the importance of personal privacy and will endeavor to ensure that personal information collected through this website is only used for the purposes specified in this Privacy Policy (hereinafter referred to as the “Policy”). This Policy sets forth 3STAR-GLASS’s policies regarding the handling of personal information that may be collected via this website. Users accessing this website consent to the collection and use of relevant information by 3STAR-GLASS. This Policy shall apply automatically and remain in full force and effect once you begin browsing the official website of 3STAR-GLASS (including official new media platforms such as WeChat Official Accounts), regardless of whether you access our official website via a computer, mobile phone, tablet, television or other devices.

Article 1 Information We Collect About You
1. Information You Provide Directly
(1) Product inquiries and ordersIf you inquire about or order products from us, we may ask for your name, company name, contact details, email address, usage address, project details and other information to process and fulfill your requests and orders.
(2) Participation in promotions or market surveysWith your consent, we may request you to submit necessary information, such as your region, name, gender, phone number, email address, purchase plans and other details, to understand your needs and enable your participation in our promotions or market surveys. By providing the aforementioned information to us, you are deemed to have expressly agreed and authorized us to collect and use such information.

2. Information on Service Usage
In addition to information provided by you, we may also collect information related to your use of our services through software on your device and other means. For example, we may collect:device information and settings of the device used to access the services; log information, any information stored in Cookies set on your device, and location-related information that may be transmitted to us when you use certain services; and other information about your use of the services, such as applications used, websites visited, and how you interact with content provided through the services.

3. Information from Third-Party Sources
We may obtain your information from public sources (where permitted by law) and may combine it with other information relating to you. We may also obtain your information from third-party social networking services if you choose to connect to such services. When you log in and authorize via prompts on third-party social networking platforms, you are deemed to have expressly agreed and authorized us to collect and use your relevant information on such third-party social networking platforms. We may also collect other information about you, your device or your service usage through other means, which will be explained to you at the time of collection or with your consent.

4. Provision and Update of Information
To ensure that you can promptly receive or enjoy the products or services we provide to you, please fill in and promptly update your contact information such as email address, phone number and contact address accurately in accordance with the requirements of laws and regulations, so that we can effectively contact you.

Article 2 How We Use Your Information
1. Purposes of Using Your Information
We collect and use such information to provide you with the products and services you require, optimize user experience, improve product and service quality, and meet your needs.

2. Possible Uses of Collected Information
(1) The phone number and email address you fill in on this website shall be deemed as your consent to receive communications or messages from 3STAR-GLASS via such contact details. You agree that 3STAR-GLASS and its subsidiaries may contact you regarding products and services that may interest you;(2) Provide services or functions you request;(3) Deliver customized content and make recommendations based on your past activities using our services;(4) Advertising, such as sending you product and promotional information;(5) Evaluate and analyze markets, customers, products and services (including soliciting your opinions on our products and services and conducting customer surveys);(6) Understand how users use our services, so that we can improve services and develop new products and services;(7) Conduct free raffles, prize competitions or promotions where permitted by law;(8) Other purposes for which you have given consent.

Article 3 How We Disclose Your Information
With your explicit consent. We will disclose your personal data to other companies only with your approval.
Disclosure of your personal data to subsidiaries of 3STAR-GLASS or authorized third-party partners. We may need to share part of your personal data with certain partners to provide you with specific services, so as to enrich our services and meet your needs. For example, when you decide to purchase services, we may submit your personal information to relevant service providers (such as Alibaba Cloud, Tencent Cloud, etc.), so that such providers can render services to you or allow our partners to provide other customer services to you. We strictly prohibit our subsidiaries or authorized third parties from using the shared information for any other purposes.
Disclosure of your personal information as required by law. We may provide your personal information as required by laws, litigation, judicial or government authorities. Your personal information may also be provided to transaction parties if we are involved in restructuring, merger or liquidation.

Article 4 Your Rights in Personal Information Processing Activities
You shall ensure that all personal information submitted is accurate and correct. 3STAR-GLASS will use its best efforts to maintain the accuracy and completeness of personal information and update such data in a timely manner. Where required by applicable laws, you may:(1) Have the right to access and copy specific personal information about you held by us;(2) Request us to update or correct your inaccurate personal information;(3) Refuse or restrict our use of your personal information;(4) Request us to delete your personal information;(5) Request us to explain the rules for personal information processing.
If you wish to exercise relevant rights, please provide feedback to us in a timely manner. For security purposes, you may be required to submit a written request. We will decline to process requests if we have reasonable grounds to believe that such requests are fraudulent, unfeasible or infringe upon the privacy rights of others.

Article 5 How We Protect and Retain Your Information
We have adopted reasonable physical and technical measures to protect information collected in connection with the services. Please note, however, that no website, Internet transmission, computer system or wireless connection is absolutely secure.We take reasonable measures to ensure that your information is retained only for the time necessary to fulfill the purpose of collection, or for the period required by any contract or applicable law.

Article 6 How We Protect the Information of Minors
Where required by relevant laws, we will not collect personal data of minors without the consent of their guardians. We will only use or disclose personal data relating to minors within the scope permitted by law, with the consent of guardians in accordance with local laws, or for the purpose of protecting minors. The definition of “minor” shall take into account applicable laws and cultural practices of various countries and regions.

Article 7 Consent to Cross-Border Data Transfer
By using or registering for any services and/or providing your information to us, you consent to our collection, transmission, storage and processing of your information outside the country/region where you reside in accordance with this Privacy Policy. Please note that your information may be transferred to countries/regions where data protection and other laws are not as comprehensive as those in your country/region. In such cases, we will take measures to provide appropriate protection for your information.

Article 8 Links to Third-Party Websites
To ensure a smooth browsing experience, you may receive content or web links provided by third parties (hereinafter referred to as “Third Parties”) external to 3STAR-GLASS and its partners. 3STAR-GLASS has no control over such Third Parties. You may choose whether to access links, content, products and services provided by Third Parties. 3STAR-GLASS cannot control the privacy and data protection policies of Third Parties, and such Third Parties are not bound by this Policy. Please refer to the privacy protection policies of such Third Parties before submitting personal information to them.

Article 9 Cookies, Beacons and Similar Technologies
We and certain third parties that provide content, advertising or other functions through our services may use Cookies, beacons and other technologies in certain areas of the services.

1. Cookies
A Cookie is a small file that stores information on a computer, television, mobile phone or other device. The entity that places a Cookie on your device may identify you across different websites, services, devices and/or browsing sessions through the Cookie. Cookies serve many purposes, for example:(1) Cookies can remember your login credentials so that you do not have to enter them every time you log in to the services.(2) Cookies help us and third parties understand which parts of our services are most popular, as they assist us in seeing which pages and features visitors access and how long they spend on those pages. With such information, we can improve the services more effectively and provide you with a better experience.(3) Cookies help us and third parties understand which advertisements you have viewed, so that you do not receive the same advertisements every time you access the services.(4) Cookies help us and third parties provide you with relevant content and advertising by collecting information about your use of our services and other websites and applications.(5) If you access the services using a web browser, you may configure your browser to accept all Cookies, reject all Cookies, or notify you when a Cookie is sent. Each browser is different, so please refer to the “Help” menu of your browser to learn how to change your Cookie preferences. Your device’s operating system may include additional Cookie controls.Please note, however, that certain services may be designed to work using Cookies, and disabling Cookies may affect your ability to use such services or parts of them.

2. Other Local Storage
We and certain third parties may use other types of local storage technologies in connection with our services, such as local shared objects (also known as “Flash Cookies”) and HTML5 local storage. These technologies are similar to the Cookies described above, as they are stored on your device and can be used to store certain information about your activities and preferences. However, these technologies use parts of the device that may differ from standard Cookies, and you may not be able to control them using standard browser tools and settings.

3. Beacons
We and certain third parties may also use technologies called beacons (or “pixels”) to transmit information from your device to servers. Beacons may be embedded in online content, videos and emails, and may allow servers to read certain types of information from your device, learn when you have viewed specific content or email messages, and determine the time and date you viewed the beacon and your device’s IP address. We and certain third parties use beacons for a variety of purposes, including analyzing service usage and (in conjunction with Cookies) delivering content and advertising more tailored to your needs.
By accessing and using our services, you consent to the storage of Cookies, other local storage technologies, beacons and other information on your device. In addition, you also consent to our and the aforementioned third parties’ access to such Cookies, local storage technologies, beacons and information.

Article 10 Amendments to the Privacy Policy
3STAR-GLASS reserves the right to amend this Privacy Policy at any time. The latest version of the Privacy Policy will be published on the 3STAR-GLASS website, together with the revision date, so that you can understand the last update time of the Privacy Policy. Your continued use of this website after any such changes shall be deemed your acceptance that all information obtained from or relating to you by this website shall be governed by the revised Privacy Policy following the announcement of such changes.

Article 11 Governing Law and Dispute Resolution
This Privacy Policy shall be governed by the laws of the People’s Republic of China (for the purposes of this Policy, excluding the laws of the Hong Kong Special Administrative Region, the Macao Special Administrative Region and Taiwan). If any content of this Policy conflicts with relevant legal provisions, the latter shall prevail. This Privacy Policy is severable, and invalid content of this Privacy Policy as adjudged or ruled shall not affect the validity of the remaining content.The conclusion, performance and interpretation of this Agreement, as well as dispute resolution, shall be governed by the laws of China. Any dispute arising out of or in connection with the content or performance of this Agreement shall be resolved through friendly consultation between the parties hereto; if consultation fails, either party may institute a lawsuit in the court where the headquarters of 3STAR-GLASS is located.

Article 12 Contact Us
If you have any questions, suggestions or comments regarding our Privacy Policy, please contact us by fax at 0571-88586227 or by phone at 0571-57188586226. We will respond within 7 working days under normal circumstances. If you are dissatisfied with our response, especially if our personal information processing activities infringe upon your legitimate rights and interests, you may also file a complaint or report to regulatory authorities such as cyberspace administration, telecommunications, public security and industry and commerce authorities.

Hangzhou 3Star Craft Glass Co., Ltd.,
Update Date: March 20, 2026

Contact Us

We are currently working hard to promote the development of new products. If you are interested in learning more about 3Star Glass, please feel free to contact us at any time.

  • Hangzhou 3Star Craft Glass Co., Ltd

    Web:www.3starglass.net

    Add:No. 3 Yushun Road, Jingshan Town, Yuhang District, Hangzhou City, Zhejiang Province, China

    Tel:+86 571 8858 6226

    Mob:+86 571 8858 6807

    Fax:0571-88586227

    Code:311116

  • Guangzhou Office

    Add:Room 1410, 14th Floor, Baiyun Greenland Building, No. 888 Yuncheng West Road, Baiyun District, Guangzhou City

    Tel:+(86 20) 2629 6353

    Fax:+(86 20) 2629 6656

    Code:510080

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